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Glossary

What is Distribution Channel?

Distribution Channel refers to the path through which a product or service reaches its end consumers. It involves a series of intermediaries who facilitate the movement of goods and services from the manufacturer to the final user.

The importance of a distribution channel lies in its ability to create efficiency in the supply chain. By utilizing appropriate channels, businesses can save time, reduce costs, and improve customer satisfaction. Here's an overview of how it works:

Manufacturers produce goods or services which then move through various intermediaries such as wholesalers, distributors, retailers before reaching consumers. Each intermediary adds value by performing specific functions such as sorting, storing, transportation and financing.

The Different Types of Distribution Channels

There are mainly two types of distribution channels: Direct and Indirect.

A Direct Distribution Channel involves selling products directly to customers without any intermediary involvement. This model is popular among companies that sell niche or high-value products like luxury watches or bespoke suits.

In contrast,An Indirect Distribution Channel Involves one or more intermediaries between manufacturer and consumer. It includes wholesaler-direct-to-retailers (WDR), wholesaler-distributor-dealer-consumer (WDDC) models among others.

The Role Of Intermediaries In The Distribution Chain

Distributors: They perform crucial functions such as inventory management, warehousing facilities for manufacturers' goods while offering credit facilities to retailers.

Retailers: They bridge the gap between producers and customers while providing value-added services like warranties/returns policy.

Catalogue Retailing Companies: They offer a wide range of products via print and online catalogs.

The Future Of Distribution Channels

With the rise of e-commerce, businesses are adopting innovative distribution channels to keep up with changing consumer behavior. Companies like Amazon have disrupted traditional models by using technology to improve efficiency in their supply chain operations.

Overall, as technology continues to evolve, the distribution channel landscape is likely to become more diverse and dynamic than ever before.